Top Qualities of a Food and Beverage Manager

A food and beverage manager is a part of the hospitality industry that deals with food outlets such as restaurants, pubs, eateries, bakeries and so on. He is responsible for overseeing all work related to the establishment and the staff including various aspects such as inventory control and quality checks. A general hotel management course is a good start to enter this industry and studying culinary arts is even better. Besides, there are some other qualities too which can make you a great food and beverage manager.

So, without any further ado, let us see what are the top qualities of a food and beverage manager-

People skills

Business skills are of course important in the role of a food and beverage manager but so are people skills. There will be a diverse set of people working under you and therefore you must be comfortable with all of them. More so, a manager also has to handle customer grievances and any queries that they might have.

Quality-driven

The food industry business is marked by high quality items and exceptional customer service. To execute this in the most profitable fashion possible, food and beverage managers have to come up with competitive strategies. The manager must train his staff as per the industry standards so that they never compromise on quality.

Organisation Skills

A good F&B manager must have excellent organisational skills. He must avoid a messy workstation and make sure all things are in their rightful place. This will help speed things up, especially during rush hours. Advance preparation is also a key element in this business wherein you must start preparations even before the restaurant opens. If not, your guests will get tired of waiting and definitely not want to visit again due to the slow customer service.

A leader & A learner

Being the food and beverage manager, your employees will look up to you for leadership, guidance and support. At the same time, being a leader does not mean you should stop learning. Your willingness to learn should not depend on your status at the workplace. You must always aim higher and upskill yourself.

Flexible work hours

Your work hours totally depend on the kind of venue you work at. If it is a private space then you will have to work as and when it is hired. If it is a restaurant then you will have to work for specific hours on weekdays and more on weekends. Not to mention the rush during festive season where you might have to do overtime. Therefore, a leader should be flexible and set an example by motivating the employees.

So, these were some of the top qualities that a food and beverage manager must possess in today’s competitive hospitality industry. These will surely help you in your journey as a food and beverage manager.